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Home  Customer Support Ecommerce Can I edit the contents of an existing order?
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Can I edit the contents of an existing order? |
Other than changing order status & adding order notes, the contents of an order may not be edited one the order is received. An erroneous order can be marked as FAILED or simply deleted from the system.
If necessary, the system administrator can re-use credit card information from a failed order to enter a revised order on the customer's behalf.
UPDATE -- This capability is now available via the optional Advanced Order Module (AOM) for SecureWineShop™. Contact VinterActive if you require this capability.
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