VinterActive Wine Marketing, Ecommerce, Website Design & Hosting - Customer Support

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SecureWineShop Ecommerce

Browse the FAQs below for information on how to operate your SecureWineShop™ online store.

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If you can't find your answer here, please send us your question via email so we can reply to you and add your new question to our growing list.

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Item Title

How do I edit state sales tax rates?

How do I change display order in a product category?

How do I work with products imported from VinNOW?

How do I turn off product reviews & voting?

How do I use HTML tags to format product text?

How do I retrieve my username and password?

How do I log-in as a store Administrator?

How do I view our store orders?

How do I view a specific order's details?

How do I print a customer's credit card number for manual card processing?

What does order status mean & should I ever change it?

Can I edit the contents of an existing order?

How do I change an existing product?

How do I add a new product?

How do I change store categories?

How do I change products featured on the storefront?

How do I look up a customer to see if he/she is registered on the store?

How do I add a new customer to the store?

How do I change an existing customer's wine club status?

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