Wine club members are the most profitable customers most wineries have.

When visiting the tasting room, they’re treated like honored guests. On most winery websites, however, club members wait in line for DIY service, hoping to receive a response like everyone else.

That’s why VinterActive created an AI Wine Club Concierge trained in the art and science of delivering attentive, personalized customer service 24/7 to your wine club.

Key Business Benefits

• Helps guests 24/7

• Boosts wine sales

• Saves time & money

• Drives engagement

• Improves customer service

• Frees up small marketing teams to accomplish more

Key Marketing Features

• Fully customized personas

• Detailed wine club training

• Self-learning mode

• Auto escalation mode

• Asks for feedback

• Multichannel/multilingual: chatbot, standalone, mobile app, Shopify, SMS, email, Instagram & Messenger.

Custom Agent Personas
Express Your Unique Brand

From their name, job title, conversation style, and appearance, VinterActive AI Agents are ready to support any brand or any vibe.

Choose from a diverse selection of pre-built personas, or make your own.

Our step-by-step onboarding process makes it easy to design and train your ideal AI assistant.