Websites now replace tasting rooms as the first touchpoint of most consumer journeys.

Still, too many merchants greet customers with pretty pictures and petty pleas to share contact information before they’re welcomed with any semblance of hospitality.

That’s why VinterActive created an AI Winery Concierge trained in the art and science of delivering attentive, personalized customer service 24/7.

Key Business Benefits

• Helps guests 24/7

• Saves time & money

• Boosts engagement

• Drives incremental sales

• Improves customer service

• Frees up small marketing teams to accomplish more

Key Marketing Features

• Tailored concierge personas

• Detailed brand training

• Self-learning mode

• Compliance aware

• Asks for feedback

• Multichannel/multilingual: chabot, standalone, mobile app, voice, phone, SMS, email & Messenger